Privacy Policy

Last Revised: Aug 30, 2025

Introduction

Welcome to Chillin.Rocks. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website (regardless of location) and outlines your rights under applicable data protection laws.

Data Collection

To provide you with our products and services, we may collect the following types of information:

  • Personal Identification Information: Your name, phone number, email address, and physical address, collected during checkout or account creation.

  • Payment Information: Processed securely by third-party payment processors. Chillin.Rocks does not store sensitive financial details such as credit card numbers.

  • Other Information: Chillin.Rocks uses tools such as Google Analytics and advertising features (e.g., remarketing and AdWords). Data collected from cookies is used only for internal marketing and website improvement purposes. You may opt-out through Google Ads Settings or by installing the Google Analytics Opt-out Browser Add-on.

Use of Your Personal Data

We may use the information collected for the following purposes:

  • Order Fulfillment: To process, deliver, and communicate with you about your purchases.

  • Customer Support: To respond to your inquiries and provide service assistance.

  • Marketing: To send promotional materials, special offers, or updates about Chillin.Rocks (only if you’ve opted in).

  • Website Improvement: To analyze site traffic, personalize user experience, and improve our products and services.

Storage of Your Personal Data

Your personal data is stored securely and is accessible only by authorized personnel. We implement technical and organizational safeguards to protect your data from unauthorized access, disclosure, or misuse.

Disclosure of Your Personal Data

We do not sell, trade, or rent your personal information to third parties. We may share limited data with trusted service providers (such as payment processors, shipping companies, or analytics partners) who assist us in operating our website and fulfilling orders, provided they agree to keep the information confidential.

Your Data Protection Rights

Depending on your location, you may have the following rights:

  • Access – request copies of your personal data.

  • Rectification – request correction of inaccurate or incomplete information.

  • Erasure – request deletion of your personal data in certain cases.

  • Restriction – request limited processing of your information in certain cases.

  • Objection – object to processing in certain situations (e.g., direct marketing).

  • Portability – request that your data be transferred to another organization or to you.

You are not required to pay a fee to exercise these rights. If you make a request, we will respond within one month.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Revised” date.

Contact Us

If you have any questions about this Privacy Policy, please contact us.